If you’ve been diagnosed with heart failure, Baylor Scott & White Health Plan offers plans with special support tailored to you—at no additional cost.
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Benefits
At no additional cost, eligible members may receive:
- $0 copay for visits with a Baylor Scott & White Health cardiologist
- 48 one-way trips to plan-approved locations
- Up to four nutritional counseling visits per year
- Access to the heart failure care program within the MyBSWHealth portal
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Eligibility requirements
To participate in the heart health program, you must:
- Have a diagnosis of heart failure
- Receive heart failure care from a Baylor Scott & White Health cardiologist
- If you do not have a cardiologist or are looking to establish care with a Baylor Scott & White Health cardiologist, we can help you schedule an appointment once you have opted in to the program.
- Be enrolled in one of the eligible BSW SeniorCare Advantage plans for 2027:
- BSW SeniorCare Advantage HMO-POS Select Rx
- BSW SeniorCare Advantage HMO-POS Preferred Rx
- BSW SeniorCare Advantage HMO-POS Premium Rx
- Once you have been accepted into the program, you must log your weight and blood pressure at least twice per month in the heart failure care program within the MyBSWHealth portal.
- If you do not record your weight and blood pressure for two consecutive months, you’ll no longer be eligible to participate.
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How the MyBSWHealth portal can help
Tracking your weight and blood pressure is a simple way to help you and your care team stay on top of your heart failure care. Sudden weight gain can be a sign that your body is holding on to extra fluid, and tracking blood pressure helps show how your heart is responding to your treatment plan. By logging these numbers regularly in the heart failure care program, you can notice changes sooner and share helpful information with your care team. They can support timely adjustments that may help you feel better and avoid worsening symptoms.
Interested in participating?
If you are a current BSW SeniorCare Advantage member or are enrolling in a BSW SeniorCare Advantage plan for 2027 and believe you qualify, please complete the interest form:
To learn more about the heart health program, please call Customer Engagement at 877.845.3902 (TTY: 711). Monday–Friday, 8:00 AM–5:00 PM (closed on major holidays). Language assistance services are available.
If you have other questions about your plan, call Customer Service at 866.334.3141.
Special Supplemental Benefits for the Chronically Ill (SSBCI) are available only to qualifying members with chronic heart failure. Having chronic heart failure alone does not automatically qualify you for these benefits. Eligibility also depends on meeting the Centers for Medicare & Medicaid Services’ definition of a chronically ill enrollee and the Plan’s SSBCI eligibility criteria.
BSW SeniorCare Advantage HMO-POS is offered by Baylor Scott & White Health Plan, a Medicare Advantage organization with a Medicare contract. Enrollment in BSW SeniorCare Advantage depends on contract renewal with Medicare.
References: American Academy of Family Physicians. Management of Heart Failure: Updated Guidelines From the AHA/ACC. American Family Physician. 2023;108(3):315-320. American Heart Association. Managing Heart Failure Symptoms. Updated May 29, 2025.
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