Information
- Authorization to release protected health information (PHI)
- Authorization to release protected health information (PHI)
- Chemical & surgical sex-trait modification
- Frequently asked questions
- Glossary
- Medical policies for drugs & services
- Members right & responsibilities
- Members right & responsibilities
- Notice of privacy practices
- Notice of privacy practices
- Prior authorization list (medical benefit drugs & services)
- Utilization Management program
Receive care from the comfort of your home, or anywhere in Texas, 24/7. Simply log into MyBSWHealth.com or...
Scan the QR code to download the app →
Download the app
Conduct an eVisit and get care fast
- Enter answers to a few questions about your symptoms; it takes only 5 to 10 minutes
- Receive a response from a Baylor Scott & White Health provider within one hour
- Prescriptions (if needed) will be sent immediately to your preferred pharmacy
Schedule a 24/7 Care Video Visit with an on-call provider
- Schedule your appointment
- Talk with a Baylor Scott & White Health provider live about your symptoms
- Visits are quick: Just 10 to 15 minutes
- Prescriptions (if needed) will be sent immediately to your preferred pharmacy

Link your MyBSWHealth account
- Go to the MyBSWHealth portal.
- Select Baylor Scott & White Health Plan in the dropdown.
- Click Verify and Link.
Skip the trip to the waiting room. With Teladoc Health, you can talk with a U.S. board-certified provider within an hour by phone or video from wherever you are for non-emergency conditions like the flu, allergies and infections. Teladoc providers can also prescribe medicine if needed.
2. Access care
After registering, access care any of the following ways:
Note to BSW employees
Teladoc is only available to members on the Live Well Premium and Live Well HDHP plans.
Mental health care: Confidential therapy on your terms
Your mental health is as important as your physical health. Private therapy is available. You can choose a therapist or psychiatrist who fits your needs. You can also select a time that works best for you. Therapists and psychiatrists are available from 7 AM to 9 PM daily.*
- Anxiety
- Depression
- Marital issues
- Stress
- Grief
- And more
*Mental health care is available for members ages 13 and older.
Talk to a therapist
- Register by calling 800.835.2362.
- Access care by:
- Calling 800.835.2362
- Visiting TeladocHealth.com
- Downloading the app
- Complete a brief mental health questionnaire.
- Schedule an appointment with a therapist.
MyBSWHealth
Manage all your healthcare needs in one convenient place. See what you can do with MyBSWHealth.
- Visit My.BSWHealth.com or
- Download the app
Make informed choices
Our Procedure Cost Estimator can help you plan for future expenses and make informed choices about where to receive care. You can research any treatment (like chemotherapy) or procedure (such as a colonoscopy) in any of our in-network facilities, and receive a breakdown of all potential costs, including physician fees, laboratory tests, and medications. You can also see progress toward meeting deductibles and out-of-pocket maximums.
Try it! Simply log into the member portal and use the menu at the left to select the Cost Estimator.
The calculation for out-of-pocket expense is for the current plan year and is a good-faith estimate based on the information members provide. Actual out-of-pocket expenses may vary depending upon many factors, including the intensity of the condition, the complexity of treating the condition, or the medical provider. Estimates are given for procedures performed by in-network providers.

