Portals

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Agent/broker #

Agent/broker portal

Find enrollment and commission tools, group invoices, reporting, documents and more.

Agent/broker portal user guide HPAgentSupport@BSWHealth.org

Softheon #

Softheon portal

Locate Marketplace ACA policies and view premiums.

Softheon portal user guide HPAgentSupport@BSWHealth.org

Commission #

Commission portal

View statements, run reports and reconcile business.

Commission portal user guide HPBrokerCommission@BSWHealth.org

Agent support

Agent VIP Line: 877.514.8999

This line is only used for BSWHP internal agents. For external agents, members are required to be on the call or in person for real-time authentication.

New member orientation

877.845.3903

  • Pre-effective New Medicare Member Orientation
  • Agent must warm transfer or email referral for member to complete orientation
Information about getting started, portal access & more.

Book of Business report (Medicare only)

Complete the following form to request your Medicare Book of Business report.

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